SmartHQ™ Management

Control every guest-room appliance from one command center

SmartHQ™ Management helps hospitality teams keep rooms guest-ready at all times.

Monitor, control, and maintain GE appliances across every floor and building, without entering a single room.
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Get real-time alerts for faults and water leaks before guests notice
Batch control temperature, modes, and updates across rooms or floors
Schedule GE service automatically through Bodewell
Monitor energy use and apply limits to reduce waste
Train staff quickly with built-in, step-by-step videos
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Trusted By Over 6,000+ Appliance Technicians Across the U.S.

Appliance Downtime, Leaks, and Failures Drain Time and Budget

SmartHQ™ Management Brings it All Under Control
Cut Energy Waste
Lock PTAC controls when rooms are vacant.
Streamline Maintenance
Auto-assign tasks to techs when a fault occurs.
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A simple interface that teams learn quickly and use with ease.

Everything You Need to Keep Your Properties Running Smoothly

SmartHQ™ Management integrates control, protection, and performance into one secure cloud dashboard

Built for the Way Your Properties Operate Day to Day

Designed for environments where uptime, reliability, and control matter mostt
Hospitality
Ensure every room is ready for guests, with fewer interruptions and faster issue resolution.
Senior Living
Deliver consistent comfort and dependable performance that residents can rely on.
Multifamily
Manage appliance health and maintenance activity across your entire portfolio in one place.
Campus Living
Move residents in and out smoothly with quick unit resets and early problem detection.
Short-Term Rentals
Turnover units faster and reduce surprises between guest stays.

See How Properties Run Better With SmartHQ™ management

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Lumenant cut energy waste and prevented HVAC failures

SmartHQ™ Management helped Lumenant reduce HVAC waste and spot issues before residents felt them
Automatic savings when rooms are empty
Early fault detection before residents notice
Remote PTAC control across senior living communities

Sentient Buildings gained portfolio-wide HVAC control across 10,000 units

SmartHQ™ Management enabled centralized HVAC control and real-time insights across a massive portfolio.
Set-point limits to reduce extreme usage
Proactive maintenance alerts at scale
Batch commands and real-time insights across all units

Stay Connected
From Anywhere

Mobile app for quick actions like viewing faults & creating tasks
Desktop access for batch commands, reporting, and multi-property control
Role-based, real-time notifications so the right people get the right updates

Secure, Reliable, and Ready for Your Team

Secure cloud platform that keeps appliance data protected
Role-based access for owners, managers, and technicians
API integrations to connect with property systems
Guided onboarding and training library for fast setup
Gold verification level for UL’s IoT Security Rating
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Frequently Asked
Questions

What is SmartHQ™ Management?
What types of properties is this solution best suited for?
Is there a cost to try the platform?
What appliances are compatible with the platform?
What types of properties is this solution best suited for?
Is there a cost to try the platform?
What specific features help reduce operational costs?
Can I control multiple appliances at once?
Does the system help with water damage prevention?
How does the energy management feature work?
What kind of diagnostics are available?
How does the system help with maintenance workflows?
Can I update appliance software remotely?
What specific features help reduce operational costs?
Can I control multiple appliances at once?
Does SmartHQ Management work with captive portals?
How much data does the system consume?
Is additional hardware required?